Last updated: November 2nd, 2025
Please read these terms and conditions carefully before using our service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Country refers to: Oregon, United States.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Tailwind Creative LLC.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Website and any related Web & Graphic Design services provided by Tailwind Creative LLC.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
  • Website refers to Tailwind Creative, accessible from https://tailwindcreative.co
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company.

Service-Specific Terms

Scope of Work

By purchasing branding, web design, maintenance, or a la carte services from Tailwind Creative LLC, You agree that only the services explicitly included in your selected package will be provided. Each project scope is defined in the Service Agreement presented at checkout or signing.

Payment Terms

  • Payments are securely processed through Stripe.
  • A non-refundable deposit of 50% is due before any work begins.
  • Final balance is due upon project completion or milestone delivery.
  • Late or missing payments may delay project timelines.

Client Responsibilities

You agree to:

  • Provide required content (copy, logins, images, branding assets) promptly.
  • Respond to communication within 5 business days.
  • Acknowledge that delays in feedback or missing content extend delivery deadlines.
  • Understand that non-responsiveness of 30 days voids the project without refund.

You represent that all materials provided (text, images, claims, products, business information) are legally compliant.

Revisions

Each package includes a specific number of revisions. Additional revisions are billed at the Company’s standard hourly rate unless otherwise agreed in writing.

Ownership & Licensing

  • Tailwind Creative LLC retains portfolio rights to display completed work unless otherwise agreed in writing.
  • Client owns final deliverables only after the project is fully paid.
  • Themes, plugins, fonts, and licensed assets are subject to original license restrictions.

No Guarantee of Results

The Company makes no guarantees regarding:

  • Revenue outcomes
  • SEO rankings
  • Client business performance
  • Third-party platform reliability
  • Hosting stability
  • Software or plugin performance

All services are provided “AS IS” and “AS AVAILABLE.”

Third-Party Terms

You acknowledge that websites rely on third-party hosting providers, plugins, APIs, software, and integrations. The Company is not responsible for:

  • Outages
  • Price changes
  • Discontinued third-party services
  • Security issues originating from third-party tools
  • Policy changes imposed by third-party providers

You agree to comply with all applicable third-party terms and licenses.

Deliverable Storage

The Company is not responsible for storing deliverables beyond two years from the delivery date.

Confidentiality

Both parties agree to protect sensitive business information exchanged during the project.